The Standard Manual forAuto RepairThe Standard Clerk Company

General Repair · Tire and Quick⁠-⁠Lube · Body Shops

Every write⁠-⁠up ready.Every approval sent before the car sits idle.

Your bays stay running. Your clerks keep the write⁠-⁠ups, approvals, and parts orders moving at the counter.

Your clerks

They draft. You approve.

The Write-Up Clerk

Turns the tech's notes into a clean repair order write⁠-⁠up before the customer calls.

The Approval Clerk

Drafts the customer approval text for recommended work, with the estimate you set.

The Parts Clerk

Drafts the parts order from the write⁠-⁠up the moment a job is approved.

The Scheduling Clerk

Drafts appointment confirmations and reminders before a tire or oil change.

The Follow-Up Clerk

Circles back on declined work and open estimates, so a deferred repair stays small.

What it knows

The seasons. Tire changeovers and pre⁠-⁠road⁠-⁠trip checkups bring a rush every spring and fall.

A comeback. A vehicle back for the same problem gets flagged, so nobody bills a warranty.

The lingo. Diagnostic, comeback, upsell, flat rate: your clerks read a repair order like your writer.

Your limits. Diagnosis and what a vehicle needs stay with your techs. Clerks never guess repairs.

Your software

ShopmonkeyConnected for you
TekmetricRead-only for now
QuickBooks OnlineReady now
SquareReady now
Gmail and Google CalendarReady now

What changes

Write⁠-⁠ups are ready

The repair order is typed up before the customer arrives.

Approvals go out fast

A customer sees the recommended work and estimate same day.

Parts are on hand

The parts order goes out the moment a job's approved.

Fees

Business auditFree
The Digital Presence$2,500
The Standard Manual$3,500
Both$4,750
Keep-Running, monthly$299
Answering Service, monthly$199

See it on your own bay.

The free audit shows where your hours go and which jobs to hand off.

Get a free auditSee a demo