The Standard Manual forFreight and LogisticsThe Standard Clerk Company

Freight brokerage · Trucking · Third⁠-⁠party logistics · Warehousing

Every load tracked from tender to delivery.Every carrier packet checked, no clerk on hold.

The trucks keep rolling. The clerks keep the tenders, carrier paperwork, and track⁠-⁠and⁠-⁠trace updates moving at the desk.

Your clerks

They draft. You approve.

The Tender Clerk

Reads an incoming tender and drafts the reply with your rate and equipment.

The Carrier Packet Clerk

Checks a new carrier's authority, insurance, and COI, drafts what's missing.

The Track-and-Trace Clerk

Watches load status against the ETA and drafts the check⁠-⁠call or customer update.

The Detention Clerk

Flags a load sitting past free time and drafts the accessorial note with timestamps.

The Billing Clerk

Matches the signed BOL and rate confirmation to the invoice, drafts the reminder.

What it knows

Peak season. Produce season and holiday surge both tighten capacity. Outreach goes out before the rush.

Detention and accessorials. A driver sitting past free time costs money if nobody logs it.

Insurance lapses. A carrier's COI expiring mid⁠-⁠lane gets flagged before a load moves on lapsed coverage.

Your limits. Carrier vetting, FMCSA compliance, and rates stay with you. Clerks draft paperwork, never approval.

Your software

McLeodConnected for you
DATConnected for you
SamsaraConnected for you
QuickBooks OnlineReady now
Gmail and Google CalendarReady now

What changes

Tenders get answered fast

A tender gets a drafted reply within minutes.

Nobody sits on hold

A track⁠-⁠and⁠-⁠trace update goes out before the customer calls.

Detention doesn't get missed

A driver's wait time is logged with a timestamp.

Fees

Business auditFree
The Digital Presence$2,500
The Standard Manual$3,500
Both$4,750
Keep-Running, monthly$299
Answering Service, monthly$199

See it on your load board.

The free audit shows where your hours go and what to hand off first.

Get a free auditSee a demo