Primary Care · Pediatrics · Specialty Clinics · Urgent Care
Every recall reached. Every prior auth started.Every no-show followed up. No extra staff.
Your staff stays with patients. Your clerks keep the phones, schedule, and paperwork moving, in your words.
Your clerks
They draft. You approve.
The Recall Clerk
Drafts recall and reactivation messages timed to each patient's last visit for staff review.
The Scheduling Clerk
Drafts appointment reminders and a same-day rebooking message when a slot opens.
The Prior Auth Clerk
Assembles the prior-authorization packet from chart notes, ready for clinical sign-off.
The Insurance Clerk
Prepares eligibility and benefits verification ahead of each visit for front-desk collection.
The Billing Follow-up Clerk
Tracks unpaid claims and drafts the follow-up statement or appeal for staff review.
What it knows
The calendar. Flu season, back-to-school, and open enrollment each bring a rush; reminders go out early.
The pitfalls. A denied claim, a missed authorization, a late recall: caught before they cost you.
The jargon. CPT, ICD-10, EOBs, superbills, and payer rules are read correctly, not guessed at.
Your limits. Patient details move only under a signed HIPAA BAA; clinicians make every clinical call.
Your software
What changes
Fewer empty slots
Cancellations get rebooked the same day, not left open.
Cleaner claims
Prior auth and eligibility work finish before the visit.
Evenings back
Recall lists and billing follow-ups wait for a signature.
Fees
See it on your own practice.
The free audit shows where your front-desk hours go and what to hand off.
Get a free auditSee a demo